FAQs & Troubleshooting

White spots or black spots at 3.7 in. (94 mm) intervals

 

• Make ten copies of a blank, white sheet of paper.
  If the problem is not solved, the drum unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit.
  > Click here to see the details of how to clean the drum unit.
   
• The drum unit may be damaged. Put in a new drum.
  > Click here to see the details of how to replace the drum unit.