The printed label contains blank horizontal lines.
A horizontal line can be a result of some dust or dirt attached to the surface of the print head.
Clean the print head as follows:
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Before cleaning the print head, rollers and tape cutter, press the power button (
) to turn off the P-touch, and then disconnect the AC adapter and remove the batteries.
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Do not touch the print head directly with your bare hands. The print head may be hot.
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Turn off the P-touch.
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Disconnect the AC adapter and remove all the batteries.
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Remove the tape cassette.
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Gently wipe the print head up and down using a dry cotton swab.
![Image Image](/g/b/img/faqend/faqp00000060_001/vn/en/12503/cleaning_print_head.gif)
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Use the cotton swab to wipe up and down along each roller while rotating them with your finger.
![Image Image](/g/b/img/faqend/faqp00000060_001/vn/en/12504/cleaning_print_head_2.gif)
The print head can be cleaned more easily with the optional print head cleaning cassette (TZ-CL4).