ADS-1600W
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FAQs & Troubleshooting |
Multifeed
Multiple pages were fed at the same time.
Follow the steps below to clear the multifeed.
Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you could cause seriou damage to the machine.
Check for ripped paper inside the machine. Remove any ripped paper you find inside the machine.
The data scanned before the multifeed occurred may not be saved when scanning using the Scan to USB, Scan to FTP and Scan to Network function.
Multifeed occurs because of several reasons. If multifeed occurs repeatedly, check the following:
Documents may not be loaded correctly. Reload documents.
Click here to see how to load documents.