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MFC-8860DN

FAQs & Troubleshooting

FAQs & Troubleshooting

I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?

To resolve this issue, use the WIA driver instead of the TWAIN driver. If you want to scan using the TWAIN driver, please use your Brother machine with the USB/ LAN connection.
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