FAQs & Troubleshooting

Follow the procedure below:

1. Open the printer folder. (Refer to the FAQ: "How to open the Devices and Printers window")


2. Right-click the printer whose settings you want to change, and then select Printing Preferences.


3. Click the New button.
   
    
4. Enter "101.6 mm x 170 mm" in the Name filed, "101.6 mm" in the Width filed, and "170.0 mm" in the Height field. Click the OK button.
   
    
5. Click the OK button.