FAQs & Troubleshooting

You can scan a document directly into your default E-mail application and send the scanned data as an attachment by pressing the SCAN button on the control panel of your Brother machine.

1. Load your document.
   
   
2. Press (Scan).
   
   
3. Press the Left or Right arrow key to display (to E-mail).
   
   
4. Press  (to E-mail).
   
   
5. (For network users)
   
   
   1. Press the Up or Down arrow key to display the destination computer you want to use to E-mail your document.
      Note:
      If the computer is not displayed, click here to see how to solve the issue.
      
      
   2. Press the destination computer name.
      
      
   3. If the LCD prompts you to enter a PIN, enter the 4-digit PIN for the destination computer on the LCD, and press OK.
   
   
   
6. Do one of the following:
   
   
   • If you want to use the default settings, go to Step 12.
     
     
   • If you want to change the default settings, go to Step 7
   
   
   
7. Press Options.
   
   
8. Press Set with Touch Panel.
   
   
9. Press ON.
   
   

   To use Set with Touch Panel, the ControlCenter software must be installed on a computer that is connected to the machine.

   
   
10. Choose the settings for Scan Type, Resolution, File Type, Scan Size and Remove Background Color as needed.
    
    
11. Press OK.
    
    
12. Press Start.
    The machine starts scanning the document, creates a file attachment, and launches your E-mail application, displaying the new E-mail.