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MFC-J5620DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)

When 2-sided(duplex) printing:
 

  • Borderless Printing is not available when 2-sided(duplex) printing.
     
  • If the paper is curled, straighten it and then put it back in the paper tray.
     
  • Use regular paper or thin paper. DO NOT use bond paper.

 

To set the automatic 2-sided(duplex) or booklet print in the printer driver, follow the instructions listed below:

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.
 

Make sure you have installed the latest Full Driver & Software Package / Full Software Package.
> Click here to download Full Driver & Software Package / Full Software Package in the Downloads section.

 

Windows Users:

 

  1. You can either set the 2-sided(duplex)/booklet print for a single job, or set the driver for so that all subsequent print jobs are 2-sided(duplex)/booklet printed.

    Single Job:

     

    1. Within the application you wish to print from select the print option.
       
    2. Click PROPERTIES to open the Printing Preferences window. Continue to STEP 2.

    The steps may vary depending on your application.

     
    All Jobs:

     

    1. Open Printing Preferences. (Click here to see the details of how to open Printing Preferences.)
       
    2. Continue to STEP 2.
  2. On the Basic Tab, make one of the following selections from the 2-sided/Booklet dropdown box:

     

    • 2-sided: When you want to print on both sides of the paper automatically, select this item.
       
    • Booklet: When you want to print as a booklet automatically, select this item. To make the Booklet, fold the printed pages down the middle. When using the booklet printing function, please note that the paper size, orientation, source and other settings must remain unchanged for the whole document.
    image
  3. Click the 2-sided Settings (X)... button.
     
  4. Depending on whether you selected 2-sided or Booklet, you may adjust the following settings:

    2-sided PRINTING:

     

    • 2-sided Type: There are four (4) types of 2-sided(duplex) binding directions available for each orientation - Portrait or Landscape.
       
    • Binding Offset: If you check this option, you can also specify the offset for the binding in inches or millimeters.
    image

     

    BOOKLET PRINTING:

     

    • 2-sided Type: There are two (2) types of 2-sided(duplex) binding directions available for each orientation - Portrait or Landscape.
       
    • Booklet Printing Method: When Divide into Sets is selected: This option allows you to fold at the center of the smaller individual booklet sets without having to change the order of the page number. You can specify the number of sheets in each smaller booklet set, from 1 to 15. This option can help when folding the printed booklet that has a large number of pages.
       
    • Binding Offset: If you check this option, you can also specify the offset for the binding in inches or millimeters.
    image

     

  5. Click OK.
     
  6. Some types of print media may need more drying time when using the 2-sided(duplex) feature. If you have problems with smudged 2-sided(duplex) prints or paper jams, you may configure the Advanced 2-sided Settings:

     

    1. Click on the Advanced tab.
       
    2. Click Other Print Options.
       
    3. Click Advanced 2-sided Settings. You may select one of the following settings:

       

      • Normal: Select this option to print at normal speed, using a normal amount of ink.
         
      • 2-sided 1 (Slower print speed): Select this option to print at a slower speed, using a normal amount of ink.
         
      • 2-sided 2 (Slower print speed & less ink): Select this option to print the same speed as 2-sided 1, but using less ink.
    4. Click OK.
  7. Click (APPLY) => OK.
     
  8. If printing a Single Job, click OK or PRINT in the print dialog box to begin the print job.

    If configuring for All Jobs, the driver is now configured and all subsequent print jobs will use the selected settings.

 

Macintosh(macOS 10,15 or earlier) Users:

 

  1. Within the application you wish to print from select the print option.
     
  2. In the Print dialog box, to the right of Copies check on Two-Sided check box.
     
  3. From the Application dropdown, select Layout.
     
  4. Select Long-edge binding or Short-edge binding in Two-Sided.
     
    image
  5. Some types of print media may need more drying time when using the 2-sided(duplex) feature. If you have problems with smudged 2-sided(duplex) prints or paper jams, you may configure the Advanced Duplex Settings:

     

    1. From the Application dropdown, select Print Settings.
       
    2. Click Advanced.
       
    3. Click Advanced 2-sided Settings. You may select one of the following settings from the dropdown menu:

       

      • Normal: Select this option to print at normal speed, using a normal amount of ink.
         
      • 2-sided 1 (Slower print speed): Select this option to print at a slower speed, using a normal amount of ink.
         
      • 2-sided 2 (Slower print speed & less ink): Select this option to print the same speed as 2-sided 1, but using less ink.
  6. To save this preference for future 2-Sided(Duplex) printing:

     

    1. Select Save As... or Save Current Settings as Preset... from the Presets dropdown box.
       
    2. Type a name for the Preset and click OK.
  7. Click PRINT. The document will print with the selected options.
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