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HL-2270DW

FAQs & Troubleshooting

FAQs & Troubleshooting

DRUM ERROR

When the DRUM ERROR message appears, the following LED indications is shown on the control panel. The Drum and Error LEDs are flashing.

 

LED indication - DRUM ERROR

 

Please follow the steps below to solve the problem:

  • The drum unit needs to be cleaned. Please refer to the instructions, "Clean the corona wire of the drum unit.".
  • If your LEDs still show the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. Please refer to the instructions, "REPLACE DRUM".
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