DS-820W
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FAQs & Troubleshooting |
My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
Follow the steps below to improve the access via the wireless LAN network.
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Check if the Wi-Fi® switch of the scanner is set to ON.
If not, slide the Wi-Fi switch to ON.
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Check if four or more wireless devices are connected to your scanner at a time.
If so, disconnect the wireless devices that are already connected to the scanner. Then, try to connect three or fewer wireless devices to the scanner.
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If the issue still remains, set the Wi-Fi® switch to OFF, then set it to ON to reconnect the scanner.