DCP-L2520DW
FAQs & Troubleshooting |
I can print but cannot scan via network. (For Mac)
Follow the steps below to resolve the issue.
Check your Brother machine is available for network print.
If you cannot print, click here to see how to resolve cannot print using my Brother machine on a wireless network (Mac).
(For compatible models for macOS 10.15 or later)
This step is available until macOS 10.14.
If you use macOS 10.15 or later, scan a document using Brother iPrint&Scan that supports this product.
> Click here to download the Brother iPrint&Scan in the Download section.
If the issue continues, go to STEP 4.
Open the Device Selector and configure scanner settings.
> Click here to see how to launch and use the Device Selector to configure the scanner settings.
(For scan using the control panel or SCAN key on your Brother machine.)
The network scanning feature does not work when using the control panel or SCAN key on your Brother machine. This has occurred when using a software firewall. Please configure your software firewall to permit the application below.
(For compatible models for macOS 10.15 or later)
To scan using your Brother machine's Scan button, you must install the iPrint&Scan Push Scan Tool.
> Click here to download the iPrint&Scan Push Scan Tool in the Downloads section.
After install the iPrint&Scan Push Scan Tool, you must configure your Brother machine's scan button settings from the Brother iPrint&Scan.
Application Name:
Does the router support Bonjour communication?
The router may be set to block Bonjour communication. Refer to the support documentation for your router and check the router settings.
If you don't know whether the router supports Bonjour or the method for changing the settings, contact the router manufacturer.