FAQs & Troubleshooting

Strongly adhesive linerless rolls may stick to the Linerless Platen and cause a jam inside the printer.

When using the linerless roll, make sure you:

• Have installed the optional Linerless Platen correctly. For more information, contact your local Brother dealer.


• Always test the linerless roll before purchasing a larger quantity to avoid problems with printing and ejection.


• When installing the linerless roll, always set the roll's adhesive part on the resin part (a) on the lower side of the Platen Roller, as illustrated below, without adhering it.
  


• After setting the linerless roll, press the Feed button and check that the printer feeds the linerless roll correctly.