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RJ-3035B

FAQs & Troubleshooting

FAQs & Troubleshooting

How to clean the Platen Roller

Clean the Platen Roller when changing the label roll.
 

  1. Turn off the printer.

     

  2. Press the Media Compartment Cover Release Tab and lift the Media Compartment Cover.
    RJ-2035B/2055WB RJ-3035B/3055WB

  3. Rotate the Platen Roller (1) and wipe it thoroughly with a lint-free cloth or cotton swab (2) dipped in isopropyl alcohol or ethanol.
    RJ-2035B/2055WB RJ-3035B/3055WB  
    1. Platen Roller
    2. Cotton Swab

  4. Gently press down on both sides of the Media Compartment Cover, and make sure it is securely closed.

    RJ-2035B/2055WB RJ-3035B/3055WB

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