FAQs & Troubleshooting

NOTE: The characters that are available may differ depending on your country.

You may need to enter text on your machine.

Entering numbers, letters and symbols

• Hold down or repeatedly press the Up or Down arrow key to select a character from this list:
  abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789(space)!”#$%&’()*+,-./:;<=>?@[\]^_`{|}~
• Press OK when the character or symbol you want is displayed, and then enter the next character.

You can see the steps with video clips.   The clip is being streamed from YouTube. (Opens in a new window.) The product shown in this video may differ from the ones that you are using. Video contents may change without prior notice.

Making corrections

• If you entered an incorrect number or letter and want to change it, press Enlarge/Reduce or Copy / Scan Options several times to move the cursor under the incorrect character. Then, press the Up or Down arrow key repeatedly to re-enter the correct letter.