MFC-J5930DW
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FAQs & Troubleshooting |
DO NOT use envelopes that:
Self-adhesive | Double flaps |
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You may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Before loading envelopes in the tray, press the flaps, edges and corners to make them as flat as possible, as shown in the illustrations.
Fan the stack of envelopes well to avoid paper jams and misfeeds.