FAQs & Troubleshooting

The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the CA Certificate screen to view certificate content, delete, or export your certificates.

You can store up to three CA certificates to use SSL.

We recommend storing one certificate fewer than allowed, reserving an empty spot in case of certificate expiration. When a certificate expires, import a new certificate into the reserved spot, and then delete the expired certificate. This ensures that you avoid configuration failure.

When you use SSL for SMTP communications, you do not have to select a certificate. The necessary certificate is selected automatically.