Please check the following points to solve the problem.
NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.
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Check that you use the paper that meets our specifications.
> Click here to see the details of the recommended paper.
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The drum unit or toner cartridges may not be installed correctly. Re-install the drum unit and toner cartridges.
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Make sure that the two gray levers inside the back cover, one on the left-hand side and one on the right-hand side, are in the up position.
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Make sure that the media type settings in the printer driver and in the machine's Paper Type menu match the type of paper you are using.
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Select Improve Toner Fixing mode in the printer driver.
For Windows printer driver:
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Open Printing Preferences. (Click here to see the details of how to open Printing Preferences.)
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Click the Advanced tab and click Other Print Options....
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Select Improve Print Output in Printer Function, and select the Improve Toner Fixing option. Then click OK.
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Click Apply => OK.
For Windows BR-Script printer driver:
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Open Printing Preferences. (Click here to see the details of how to open Printing Preferences.)
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Click Advanced....
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Select Improve Toner Fixing for Improve Print Output in Printer Features, and click OK.
For Mac OS X CUPS printer driver:
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Open the Print dialog. (Click here to see the details of how to open Print dialog.)
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Select Print Settings from the pane pop-up menu. Click the Advanced tab and click Improve Print Output....
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Select the Improve Toner Fixing option, and click OK.
For Mac OS X BR-Script printer driver:
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Open the Print dialog. (Click here to see the details of how to open Print dialog.)
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Select Printer Features from the pane pop-up menu.
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Select General 2 (Set 3 for Mac OS X 10.4) for Feature Sets, and select Improve Toner Fixing for Improve Print Output.
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If the problem continues, change the media type settings in the printer driver and in the machine's Paper Type menu to a thick setting with reference to the following table. For example, if you have set the Media Type to Plain Paper, change it to Thick Paper.
Media Type options
|
For plain papers |
For envelopes |
thicker
thinner |
Thicker Paper
Thick Paper
Plain Paper
Thin Paper |
Env. Thick
Envelopes
Env. Thin |