The document may get jammed if it is not inserted or fed properly, or if the document scanned from the ADF is too long.
Follow the steps below to clear a document jam.
If the document is jammed in the top of the ADF unit
- Take out any paper from the ADF that is not jammed.
- Open the ADF cover.
- Pull the jammed document out to the left.
- Close the ADF cover.
- Press Stop/Exit.
If the document is jammed under the document cover
- Take out any paper from the ADF that is not jammed.
- Lift the document cover.
- Pull the jammed document out to the right.
- Close the document cover.
- Press Stop/Exit.
If the document is jammed at the output tray
- Take out any paper from the ADF that is not jammed.
- Pull the jammed document out to the right.
- Press Stop/Exit.
If the document is jammed in the duplex slot
- Take out any paper from the ADF that is not jammed.
- Pull the jammed document out to the right.
- Press Stop/Exit.