MFC-7860DW
FAQs & Troubleshooting |
JAM INSIDE
Please follow the steps below to solve the problem:
NOTE: Illustrations shown below are from representative product and may differ from your Brother machine.
After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may burn yourself.
Do one of the following:
Use both hands to carefully pull the jammed paper up and out of the output tray opening.
Close the scanner cover.
Do one of the following:
Pull the jammed paper out of the paper tray opening.
Put the drum unit and toner cartridge assembly back in the machine.
Close the front cover of the machine. If the machine does not start printing automatically, press Start.
If you turn off the machine while the LCD shows Jam Inside, the machine will print incomplete data from your computer.