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MFC-J1215W

FAQs & Troubleshooting

FAQs & Troubleshooting

Clean the Scanner

  1. Unplug the machine from the AC power outlet.
  2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
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If you feel dirt or debris, clean the glass again. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning attempt.

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