![Ghost Ghost](/g/b/img/faqend/faq00000017_037/us_ot/en/1000507/Ghost.gif)
Check the following points to resolve the issue:
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Check the machine's environment. Conditions such as low humidity and low temperatures may cause this print quality issue.
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Make sure the media type setting in the printer driver matches the type of paper you are using.
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Make sure the two gray levers inside the back cover are in the up position
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Install a new drum unit.
> Click here to see how to replace the drum unit.