FAQs & Troubleshooting

Follow the instructions below:
 
For RJ-3050/3050Ai

1. Press and hold the  (Power) button to turn the printer off.
2. Press and hold the  (Feed) button and the  (Power) button for about 3 seconds. The POWER, Wi-Fi® and Bluetooth^® indicators start blinking (POWER: in orange; Wi-Fi and Bluetooth: in blue).
3. While pressing the  (Power) button, press the  (Feed) button once.
4. Release the  (Power) button.
    

For RJ-3150/3150Ai

1. Press the Menu, Up or Down arrow button to select the Administration menu, and then press the OK button.
2. Select Reset > Network Reset > Reset using the Up or Down arrow button, and then press the OK button.