FAQs & Troubleshooting

<Print Head Maintenance>

Wipe the print head with a dry, lint-free cloth moistened with isopropyl alcohol or ethanol. Carry out the maintenance frequently.

1 Print head

<Roller Maintenance>

Wipe the roller with a dry, lint-free cloth moistened with isopropyl alcohol or ethanol. After cleaning the roller, make sure that no lint or other material remains on the roller.

2 Roller

<Paper Exit Slot Maintenance>

If adhesive accumulates at the paper exit slot and media becomes jammed or if the paper exit slot becomes dirty, clean the paper exit slot with a cloth slightly moistened with isopropyl alcohol.

3 Paper exit slot

<Media Sensor Maintenance>

Check that the sensor is not dirty. If the sensor is dirty, wipe it with a dry cotton swab.

4 Media sensor