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FAQs & Troubleshooting

FAQs & Troubleshooting

How to install Brother software on a computer not connected to the Internet

To install Brother software on a computer not connected to the Internet:

 

  1. Download the software you need using a computer connected to the Internet.
  2. Use a USB flash drive or CD-ROM to copy the downloaded files onto the computer not connected to the Internet.
  1. Computer connected to the Internet
  2. Brother support website (support.brother.com)
  3. Removable media: (a) USB flash drive (b) CD-ROM
  4. Computer not connected to the Internet

 

Do the following:

  1. On a computer connected to the Internet, go to support.brother.com, select your model, and open the [Downloads] page.
  2. Select the operating system of the computer not connected to the Internet.
  3. Download the files you need:

      
    Windows

    Do not use the Software/Document Installer as it needs an active Internet connection.

    Download each type of software individually, for example: the Printer Driver or P-touch Editor.

      
    Mac

    Download the Full Software Package.
     

  4. Copy the downloaded files from the Downloads folder onto a removable media (for example, a USB flash drive or CD-ROM).
  5. Copy the downloaded files from the removable media onto the computer not connected to the Internet. You can now begin the installation.
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