FAQs & Troubleshooting
Before starting the replacement procedure, see Related Information: Replace Supplies.
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.
To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at approximately 18,000 pages based on one page per job [A4/letter simplex pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and media size.
Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum.
For best performance, use only genuine Brother toner.
The machine should be used only in a clean, dust-free environment with adequate ventilation.
Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.