FAQs & Troubleshooting

The No Toner message appears if the toner cartridge or the toner cartridge and drum unit assembly is not installed correctly.

Remove the toner cartridge and drum unit assembly. Remove the toner cartridge from the drum unit, and reinstall the toner cartridge back in the drum unit. Reinstall the toner cartridge and drum unit assembly back in the machine.

> Click here to see how to reinstall the toner cartridges.

If the issue continues, replace the toner cartridge with a new one.

> Click here to see how to replace the toner cartridge.