FAQs & Troubleshooting
Media Type Mismatch or Media Mismatch
The media type specified in the printer driver differs from the paper type specified in the machine's menu. Load the correct type of paper in the tray indicated on the machine's display, and then choose the correct media type in the Paper Type setting on the machine.
When you load a different size and type of paper in the tray, you must change the paper size and paper type settings in the machine or on your computer at the same time.