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MFC-L2717DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Print Unable XX

The error message "Print Unable XX" is an indication that the machine has a mechanical problem.The "XX" is a different error message depending on the condition of your machine.  The "XX" is a 2-digit number or alphabet. For example, Print Unable 32, Print Unable ZC, etc.

 

Turn off the machine. Wait a few minutes, then turn it on again.

 

If your machine has FAX function:
We recommend transferring your faxes to another fax machine or to your PC before turning off the power switch.

 

If the error message continues, there is a problem on the sensor, motor or substrate and so on. The machine will require a service, please call your dealer or contact Brother Customer Service from "Contact Us".

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