FAQs & Troubleshooting
I still receive the error message "Paper Jam" after I removed the jammed paper.
To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a foreign object, such as a paper clip or a piece of ripped paper, is in the machine.
Remove any foreign objects and paper scraps in the machine.
> Click here to see how to remove paper scraps.