FAQs & Troubleshooting
Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver. (MFC-J5830DW/MFC-J5930DW)
These instructions describe how to load paper in Tray #1. The steps for Tray #2 are very similar. (MFC-J5930DW)
Push the green slider to the left and then extend the tray until it locks into place.
DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems.
Before you collapse the paper tray, take the paper out of the tray.
Rest the tray on a flat surface.
Push the green slider to the left and then push in the front of the tray to collapse it until it locks into place. Put the paper in the tray.