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MFC-J5930DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Change Memory Receive Options

If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions:

MFC-J5330DW

  • If received faxes have already been printed, the Touchscreen displays [Erase all faxes?]
    • If you press [Yes], faxes in the memory will be erased before the setting changes.
    • If you press [No], faxes in the memory will not be erased and the setting will be unchanged.
  • If unprinted faxes are in the machine's memory, the Touchscreen displays [Print all faxes?]
    • If you press [Yes], faxes in the memory will be printed before the setting changes.
    • If you press [No], faxes in the memory will not be printed and the setting will be unchanged.
  • If received faxes are left in the machine’s memory when you change to [PC Fax Receive] from another option ([Fax Forward], [Paging] (USA and Canada only), [Forward to Cloud], or [Fax Storage]), press [<USB>] or the name of the computer if you are on a network, and then press [OK]. You will be asked if you want to turn on Backup Print.
    The Touchscreen displays:

    [Send Fax to PC?]

    • If you press [Yes], faxes in the memory will be sent to your computer before the setting changes.
    • If you press [No], faxes in the memory will not be erased and the setting will be unchanged.

MFC-J5830DW/MFC-J5930DW

  • If received faxes have already been printed, the Touchscreen displays [Erase all faxes?]
    • If you press [Yes], faxes in the memory will be erased before the setting changes.
    • If you press [No], faxes in the memory will not be erased and the setting will be unchanged.
  • If unprinted faxes are in the machine's memory, the Touchscreen displays [Print all faxes?]
    • If you press [Yes], faxes in the memory will be printed before the setting changes.
    • If you press [No], faxes in the memory will not be printed and the setting will be unchanged.
  • If received faxes are left in the machine’s memory when you change to [PC Fax Receive] from another option ([Fax Forward], [Paging] (USA and Canada only), [Forward to Cloud], or [Fax Storage]), press [<USB>] or the name of the computer if you are on a network, and then press [OK]. You will be asked if you want to turn on Backup Print.
    The Touchscreen displays:

    [Send Fax to PC?]

    • If you press [Yes], faxes in the memory will be sent to your computer before the setting changes.
    • If you press [No], faxes in the memory will not be erased and the setting will be unchanged.

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