FAQs & Troubleshooting
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
When you run the Firmware update tool or the I-FAX install tool, the following screen appears:
If a proxy server is not used to connect to the internet, select 'Connect directly'.
If you are not sure please ask your system administrator. Or, alternatively, try the following:
[Open your Internet Explorer]
If the 'Use automatic configuration script' option is enabled, speak to your system administrator for the correct proxy information.
For the details of proxy settings, please contact your network administrator.