MFC-8710DW
FAQs & Troubleshooting |
Document Jam
The document was not inserted or fed properly, or the document scanned from the ADF (automatic document feeder) was too long. Take out the jammed paper depending on where it is jammed in the ADF unit.
Please follow the steps below to solve the problem:
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
Case1: Document is jammed in the top of the ADF unit
If the document rips or tears, be sure you remove all small paper scraps to prevent future jams.
Case2: Document is jammed under the document cover
Case3: Removing small documents jammed in the ADF
Case4: Document is jammed at the output tray