FAQs & Troubleshooting
I connected multiple printers of the same model to one computer but can only print from one of them.
Because each printer is assigned a unique serial number, when you connect another printer of the same model to your computer, it is recognized as a different machine.
When the printer driver is installed with the first printer in your computer, "Brother XX-XXXX" printer driver is created in the [Devices and Printers] folder. If you connect additional printers of the same model to the computer, new printer drivers such as "Brother XX-XXXX (Copy 1)" and "Brother XX-XXXX (Copy 2)" are created.
You need to select the correct printer driver in the printing application according to the printer you are currently using.
You can change the printer driver names if desired.
We recommend changing the names to ones that clearly indicate the association between the printer and printer driver.
Brother XX-XXXX --> Brother XX-XXXX A
Brother XX-XXXX (Copy 1) --> Brother XX-XXXX B