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QL-720NW

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I connect the printer to my computer via Wi-Fi®?

> For Windows:

>For Mac:

 

For Windows

Before you begin, confirm the SSID (Network Name) and the password (Network Key) of your wireless router/access point.

Use the following procedure to print from a computer using a wireless connection.
 

  1. Download and install the printer driver and P-touch Editor from the [Downloads] section of this website and then start the installer.
     
  2. When installing the printer driver, the setting items for the wireless network connection will be displayed. Select [Wireless Network Connection] and continue with the installation.
    QL-710W: QL-720NW:

  3. Select [Brother Peer-to-Peer Network Printer] and then click [Next].

  4. Select [Change the Firewall port settings to enable network connection and continue with the installation. (Recommended)], and then click [Next].

  5. Establishing a wireless network connection.
    If your WLAN access point/router has the WPS symbol, settings and connections can be configured easily. If not, connect it wirelessly using USB cable.

    > Using WPS to connect wirelessly:
    > Using a USB cable to connect wirelessly:

    Using WPS to connect wirelessly:
    Select [No, I do not have a USB cable.] and click [Next], and then follow the installer instructions to complete the installation.


    Using a USB cable to connect wirelessly:
    Prepare the USB cable, select [Yes, I have a USB cable to use for installation], and then click [Next]. Then follow the installer instructions.

  6. When the installation is complete, click [Finish] to close the installer window. The Wi-Fi LED of the printer lit in green.

  7. After installing the printer driver, install P-touch Editor. Then, start P-touch Editor to create and print labels wirelessly.
     

For Mac

Before you begin, confirm the SSID (Network Name) and the password (Network Key) of your wireless router/access point.

  1. To connect via Wi-Fi, download the Wireless Device Setup Wizard from the [Downloads] section of this website.

    To print using your printer, download the P-touch Editor from the website above. For OS X 10.11 or lower users, Printer Driver must be installed to print.

  2. After you download the Wireless Device Setup Wizard, double-click the downloaded file.

  3. Follow the on-screen instructions to configure the wireless settings between the printer and your wireless router/access point.

    We recommend using a USB cable to complete the connection.

  4. When selecting the wireless router/access point, make sure you select the SSID that you confirmed previously.

  5. Connect your computer to the wireless router/access point.
     
  6. Make sure the Wi-Fi function of your computer is activated.
    Select the SSID that you used in step 4. The connection between your computer and your wireless router/access point will be established.
    If your computer is already connected to a Wi-Fi network, go to the next step.
     
  7. Start the P-touch Editor and select the printer from the list.
     
  8. You can now edit and print labels wirelessly from your computer.
     

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