HL-4070CDW
FAQs & Troubleshooting |
"JAM DUPLEX" error appears on the LCD. What should I do?
If a paper jam occurs inside the duplex unit, follow these steps:
If paper is not caught inside the printer, check underneath the paper tray.
Do not put the paper tray back in at this point.
After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
Fully close the back cover.
Put the paper tray back in the printer.