FAQs & Troubleshooting
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
The file name mentioned in the message varies depending on the software. Examples could be BrotherTWAIN.pkg, BrotherCLDrivers.mpkg, BrotherINK11Drivers.mpkg, BrotherPrinterDrivers.mpkg, BrotherRSP.pkg.
Depending on security preferences on your Mac, you may get the message mentioned above when you try to install or start software. However all the software on the Downloads section on this site have been carefully-evaluated by Brother and are safe for your Mac.
If you get the message, follow the steps below to install or start the software.