HL-4000CN
 |
FAQs & Troubleshooting |
I cannot print from a Macintosh® PC.
|
Symptom |
Possible Cause |
Action |
| The printer does not appear in the Selector window | Is the printer off? |
Press the [I] on the power switch to turn on the printer. |
| Is the USB or Ethernet interface cable loose or disconnected? | Turn off the printer and check the interface cable. If necessary, reconnect. | |
| Is the network expansion card loose or disconnected? | Turn off the printer and reinstall the network expansion card into the printer. | |
| Are the zone and printer names correctly specified? | The zone or printer names might be incorrect. Ask your system administrator for the correct settings. Use the printer configuration list to confirm the current printer settings. | |
| An error message appears on the computer screen | Are you using the appropriate Mac OS? | Print from a computer with an operating system compatible with the printer. This printer supports Mac OS 8.1 to Mac OS X. |
| The printer is defective. | Check the message and rectify the error accordingly. |