FAQs & Troubleshooting
The toner cartridge for the color indicated on the machine's display (hereinafter called LCD) is not installed correctly.
Pull out the toner cartridge and drum unit assembly for the color indicated on the LCD, take out the toner cartridge, and put it back into the drum unit again. Put the toner cartridge and drum unit assembly back in the machine following the steps below:
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
If the problem continues, call your dealer or Brother customer Service.