HL-3180CDW
FAQs & Troubleshooting |
If the machine's display shows the message Jam 2-sided, a paper jam occurred underneath the paper tray or the fuser unit. Follow the steps below to clear the message Jam 2-sided.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
Make sure the paper or media type you are printing on is within specification to avoid paper jams when 2-sided (duplex) printing.
<Recommended Paper>
Media types:
Plain paper, Thin Paper, Recycled paper
Media weights:
60 to 105 g/m2 (16 to 28 lb)
Media sizes:
Letter*3, Legal*1, *3, Folio*1, *2, *3, A4*3
*1: Legal or Folio size paper are not available in some countries.
*2: Folio size is 215.9 x 330.2 mm (8.5 x 13 in.).
*3: Letter, Legal and Folio for USA/ Canada/ Latin America, and A4 for others.