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HL-1850

FAQs & Troubleshooting

FAQs & Troubleshooting

ERROR XX <-> SERVICE CALL

When any of the following messages appear on the LCD, turn the printer Off, wait 5 seconds and then turn the printer On again. If the alarm continues, perform a Factory Reset as follows:

 

 

  1. Press the - (minus) button until the screen says Reset Menu. The LCD should be amber.
  2. Press the Set button.
  3. Press the + (plus) or - (minus) button until the LCD says Factory Reset, press Set.
  4. The LCD will say OK? confirming your selection. Press the Set button.

  5. The printer will automatically go to a green Ready on the LCD.

     

    If this does not clear the problem, consult your dealer or our authorized service representative.

     
 

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