FAQs & Troubleshooting
Embroidery File Format Readability [Video]
Video instructions for retrieving the embroidery data (.phc, .pes or .phx files) to the cutting machine, then cut out or drawn.
If the embroidery data cannot be read on your machine, refer to Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed. to solve the problem.
Click on the image to play the video instructions.
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