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SDX125e Titanium

FAQs & Troubleshooting

FAQs & Troubleshooting

"The mat cannot be recognized. The mat will unload." message appearing on the LCD. What does it mean?

Possible Causes (or Results)

 

Case1 : The dotted marks on the part of the mat that is inserted are dirty.
Case2 : The dotted marks on the part of the mat that is inserted are hidden by material that was attached.
Case3 : The mat was inserted so that the side with the material attached is facing down.
Case4 : The mat was inserted in the wrong direction.
Case5 : The scanner glass is dirty.
Case6 : A mat designed specifically for this machine is not used.


 

 

Solutions


----- Case1 -----
 

Clean the dotted marks on the mat and their surrounding area.

image

 

----- Case2 -----
 

Attach the material while keeping it within the adhesive area of the mat.

image


 

----- Case3 -----

Insert the mat so that the side with the material attached is facing up.



----- Case4 -----
 

Insert the mat in the correct direction.

image

 

 

----- Case5 -----
 

Clean the scanner glass inside the machine.

For details, see  Cleaning the scanner glass.


 

 

----- Case6 -----
 

Replace the mat with one designed specifically for this machine.

 

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