FAQs & Troubleshooting

Follow the steps applicable for your model to check the firmware version.

> The Menu or Settings button is on the Control Panel of the machine.

> The Settings is on the machine's display (hereinafter called LCD)

> The other models

The Menu or Settings button is on the Control Panel of the machine.

1. Press Menu or Settings.
2. Press the Up or Down arrow key to select Machine Info. Press OK.
3. Press the Up or Down arrow key to select Version. Press OK.
   The firmware version is displayed on the LCD.

The Settings is on the LCD

1. Press Settings
2. Press All settings. (This step might be skipped in some models.)
3. Press the Up or Down arrow key to display the Machine Info or Machine information.
4. Press Machine Info or Machine Information.
5. Press Firmware Version or Version.
   The firmware version is displayed on the LCD.
6. Press Home.

The other models

1. Press the Up or Down arrow key to display the Machine Info. Press OK.
2. Press the Up or Down arrow key to display the Version. Press OK.
3. Press the Up or Down arrow key to display the Main Version or Sub1 Version. Press OK. (This step might be skipped in some models.)
4. The firmware version is displayed on the LCD.
5. Press OK. (This step might be skipped in some models.)