Print  |  Close

FAX-2910

FAQs & Troubleshooting

FAQs & Troubleshooting

How does my telephone company's Caller ID feature work with my Brother machine?

Your Brother machine's Caller I.D. feature allows you to use the Caller I.D. service that is offered by many local telephone companies. This feature will display the telephone number and name (if available) of the caller when the line rings.


After the line rings a few times, your Brother machine's LCD shows the caller's telephone number and name (if available). Once you answer the call, the Caller I.D. information disappears from the LCD, but the information is stored in your Brother machine's Caller I.D. Memory.

  • You will see the first 16 characters of the number (or name).
  • "Out of Area" means the call originated outside your Caller I.D. service area.
  • "Private Call" means the caller has intentionally blocked the transmission of Caller I.D. information.

Please note that Caller I.D. service varies with different telephone companies. We recommend you call your local telephone company to determine what type of service is available in your area.

 

VIEWING THE CALLER I.D. LIST
Your Brother machine's Caller I.D. Memory stores information for up to thirty calls. When the thirty-first call is received, it replaces information about the first call. You can scroll through your Brother machine's Caller I.D. List to review the calls you have received. To view the Caller I.D. List, please follow these steps:

  1. Press MENU/ SET.
  2. Press the UP OR DOWN ARROW key to select "Fax" and press MENU/SET. 
  3. Press the UP OR DOWN ARROW key to select "Miscellaneous" and press MENU/SET. 
  4. Press the UP OR DOWN ARROW key to select "Caller ID" and press MENU/SET. 
  5. Press the UP OR DOWN ARROW key to select "Display #" and press MENU/SET.
    - The Caller I.D. of the last caller will appear on the Brother machine's LCD.
    - If no Caller I.D. information is stored, then the LCD will display "No Caller ID".
  6. Press the UP OR DOWN ARROW key to scroll through the Caller I.D. Memory and select the Caller I.D. information you want to view.
  7. Press MENU/SET.
    - The Brother machine's LCD shows the caller's name (if available) or number and the date and time the call was received.
  8. Do one of the following:
    - Press the LEFT ARROW key to return to the Caller I.D. List.
    - Press the STOP/EXIT key to exit the menu.

 

PRINTING THE CALLER I.D. LIST
You can print your Brother machine's Caller I.D. List by following these steps:

  1. Press MENU/ SET.
  2. Press the UP OR DOWN ARROW key to select "Fax" and press MENU/ SET. 
  3. Press the UP OR DOWN ARROW key to select "Miscellaneous" and press MENU/ SET. 
  4. Press the UP OR DOWN ARROW key to select "Caller ID" and press MENU/ SET. 
  5. Press the UP OR DOWN ARROW key to select "Print Report" and press MENU/ SET.
    - If no Caller I.D. information is stored, then the LCD will display "No Caller ID".
  6. Press the START key.
    - Your Brother machine will print the Caller I.D. List.
  7. After the printing has finished, press the STOP/EXIT key.

Print  |  Close