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FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean the laser scanner window?

Do NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.

  • Do not use isopropyl alcohol to clean the laser scanner window.
  • Do not touch the laser scanner window with your fingers.

  1. Before you clean the inside of the machine, turn off the machine's power switch. Unplug the telephone line cord first, and then unplug the power cord from the AC power outlet.

  2. Open the front cover and pull out the drum unit and toner cartridge assembly.

Just after you have used the machine, some internal parts of the machine are extremely HOT! When you open the front cover of the machine, never touch the shaded parts shown in the diagram below.

To prevent damage to the machine from static electricity, do not touch the electrodes shown below.

  1. Gently clean the laser scanner window by wiping it with a clean soft, dry cloth. Do not use isopropyl alcohol.
  1. Put the drum unit and toner cartridge assembly back into the machine.
  1. Close the front cover.

  2. Plug the machine's power cord back into the AC power outlet first, and then plug in the telephone line cord.

  3. Turn on the machine's power switch.
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