FAQs & Troubleshooting

Follow the steps below applicable for your Operating Systems.

• Windows 2000 / Windows XP / Windows Vista / Windows 7
• Windows 8
• Windows 10

(Windows 2000 / Windows XP / Windows Vista / Windows 7)

1. Click Start => (All) Programs.
2. Search for Brother [model name] Scanner.
3. Click Button Manager V2.
4. Click Uninstall from the list and follow the onscreen instructions.
   
   
   
   
    

(Windows 8)

1. On the Start screen, click  .
   
   
   
   
   
   If   is not on the Start screen, right-click somewhere on an empty spot (1), and then click, All Apps from the bar (2).

   
   
   
   
    

2. Click Uninstall under [model name] Scanner and follow the onscreen instructions.
   
   
   

    

(Windows 10)

1. Click Start (=> All apps).
2. Search for Brother [model name] Scanner.
3. Click Uninstall.