FAQs & Troubleshooting

Please follow the steps below to install the scanner driver.

NOTE: Illustrations are for representation purposes and may differ from your Brother machine.
 

1. Download the Scanner Driver.
   Click here to download the latest version of Scanner Driver.
    
2. Once downloaded, the Installer Disk Image will be mounted on your Desktop.
   Double click the installer package icon "DSmobile XXX Driver.pkg" (XXX = your model name.) Follow the instructions on the screen.
    
   

    

3. Click Continue and follow the default/prompt steps until the installation is completed.