FAQs & Troubleshooting
I cannot save a file downloaded from the Brother support website (For Windows)
The download process varies depending on your browser. Follow the steps below to download a file.
Download a file.
When you get a warning message such as "XXXXX (file name) was blocked because this type of file can harm your device.", we recommend using other browsers (Google Chrome, etc.), or follow the steps below.
The downloaded files will be saved in the Downloads folder by default.