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DCP-130C

FAQs & Troubleshooting

FAQs & Troubleshooting

I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception".  What should I do?


This issue typically occurs when you copy and transfer a file downloaded from another PC, by CD-R or USB memory. To resolve this issue create a temporary folder or directory on your HDD [hard disk drive] as the location to save the downloaded self-extracting file, e.g. C:\brodnt.

 

Then save the downloaded self-extracting file in the temporary folder. You can then extract the file and run the install.

 

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