FAQs & Troubleshooting

To use the Scan to E-mail in ControlCenter3  with Outlook 2010, you need to change the default E-mail Application setting.

Please follow the steps below to solve the problem.

Step1: Update the version of ControlCenter3.
Click here to update the version of ControlCenter3.

Step2: Set the Outlook 2010 as the default E-mail Application.

1. Open the ControlCenter3 by right clicking on the icon in the system tray and left clicking on Open.
   
   
2. Right click on the E-mail icon and left click on ControlCenter Configuration.
   
   
   
   
3. Click Software Button tab and choose "outlook2010" for E-mail Application.
   
   
   
   
4. Click OK.